MANAGEMENT SKILLS ONE - The Effective Manager
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This workshop is aimed at people with no formal management training or those who would benefit from a refresher. It provides the delegates with a grounding in the necessary people skills and offers a series of models to enhance results whilst improving communication and feedback.
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Further Details
MANAGEMENT SKILLS ONE - The Effective Manager
Who Should Attend And Why
This workshop is aimed at people with no formal management training or those who would benefit from a refresher. It provides the delegates with a grounding in the necessary people skills and offers a series of models to enhance results whilst improving communication and feedback.
By The End Of The Workshop Participants Will Be Able To:
Understand the dynamics of managing people
Know how to modify their style in relation to their individual team members
Be more aware of motivational factors and how to apply them
Balance their activities between the motivation of their team and the achievement of objectives
Recognise the value of management as a support function
Workshop Overview
Introductions
Role of the Manager
making the change to becoming a manager
responsibilities and functions
what makes a good manager? - reasons for success and failure
best practice checklist for management as a support function
Foundations of Management
management styles and their effect
Management Vs Leadership
what makes a good leader and why we respond to them
why leaders rather than managers?
Action Centred Leadership
gaining the balance between goals and people
Motivation and Leadership
understanding motivation and what motivates - a personal analysis
motivation Vs incentivisation
Communication Skills
leading effective meetings
presenting difficult news
criticism and behaviour modifiers
Giving feedback
the value of good feedback
feedback as a motivator
three models to assist in both Positive and Negative feedback
Decision Making
sharing responsibility
gaining buy-in to decisions
Objective Setting
understanding the value of goals and targets
ensuring a buy-in
the team member's perspective of goals
The Upline
managing your manager
effecting changes successfully - getting what you want
Personal Action Plan
in which the delegates record and share the actions they intend to take as a
result of the workshop. This is intended as the basis for a debrief with the delegate's manager on their return to the workplace
This Training Course is taught in classrooms in the following locations:
Carlisle
Guildford
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
