Supervision
This is a very sound foundation course in the theory and practice of supervision, relevant to both supervisors and potential supervisors. Learn to recruit and train new staff, plan work, motivate staff, solve problems systematically, implement discipline, maintain a safe workplace and amongst other things use worker partisipation as a supervisory tool.
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Further Details
COURSE STRUCTURE
There are 10 lessons as follows:
Introduction - Organisational structures & responsibilities.
Understanding the work place - Government and private personnel departments, unions.
Communications and human relations.
Motivating employees.
Organising the work place.
Problem solving techniques.
Discipline, complaints and grievances.
Interviewing, recruitment, training.
Work place safety.
Course Duration: 100 hours
Dealing with management/worker participation/ report writing/ staff meetings.
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