Further Details
Preparation – What information is it essential that these workers have before they go to any house?
Systems – Do home visitors have a planned itinery, who knows where they are at any particular time, what regime is in place for them to check in, who will take that call and what system is in place to deal with the case of a missed or late check in?
Training – We will train your staff in conflict management dealing in depth with why people get angry, what factors can exacerbate their anger, we will train you in strategies to help to diffuse the situation. It is vital to have strategies in place that include escape routes in the event of bad and aggressive behaviour. We have expert trainers in dealing with conflict and aggression.
Environmental Awareness - What is present in the vicinity that could be used by an attacker; conversely what might be used by your member of staff in order to lawfully protect themselves?
Dynamic risk assessment is a vital part of training for these workers.
We will not encourage delegates to confront or tackle violence. Unlike many other companies who offer training in totally unrealistic methodologies which rely on extremely high levels of skill, strength and fitness, and on the application of pain to the subject, we recognise that your staff are not police officers and are not trained or equipped to confront or detain violent persons.
We will deliver training in conflict management. We will examine the well documented signs that indicate a person may become violent, and when it is better to walk away and to call for further assistance or to involve the police who will be equipped to deal with the situation.
We will train breakaway techniques that are realistic, simple and effective and are not designed to inflame the situation but are designed to reduce the chances of injury to everyone involved; remember 97% of all self-defence training offered is sports based our self-defence is based on real life. Our self-defence is 'defence' designed to keep your attacker away from you and to give you the opportunity to remove yourself from the situation not to give totally false expectations of your ability to engage an attacker who may be bigger and stronger than you. We will deliver training in the law with regard to the use of reasonable force in respect of defending yourself and others and discuss exit strategies.
At Agar Training Solutions our aim is to give you skills and strategies to make you and your staff safer and feel more secure in your workplace.
At Agar Training Solutions we have the expertise to deliver other specialised training that may be of interest to you
Guide price
Course tailored to clients' needs |
