BTEC Level 1 Work Skills and Customer Service (with placement opportunities)

What topics are covered by the course?

Searching and Applying for a Job using Social Media and Websites
Preparing for an Interview and Interview Skills
Career Progression
Working in a Team
CV Writing
Preparing for and Learning from a Work Placement
Providing Safe and Effective Customer Service
Rights and Responsibilities in the Work Place
Communication Skills


After completing these courses you will have the opportunity to complete a placement with a top employer in the city in different sectors including:
Retail, hospitality, care, admin, warehouse, manufacturing, domestic, call centres and many more!

Who should attend?

This course is absolutely FREE to anyone who is out of work and in receipt of benefits aged 19 up until their 24th birthday.

What will I be able to do on completion?

BTEC qualifications make the link between theoretical learning and the world of work by giving learners the opportunity to apply their research, skills and knowledge to work-related contexts and case studies. These applied and practical BTEC approaches give all learners the motivation
they need to achieve the skills they require for workplace or education progression. Once you have completed one of our training programmes you will be prepared and have all the knowledge and skills you need to go into paid employment.

How will I be assessed?

You will be assessed through observations, group work, presentations and paper based exercises.

Call us on 0151-556-7108 for further information and to make sure you don't miss out on this fantastic opportunity!

Clear Solutions will provide you with the very best training and development that will put you ahead of the game. 40% of people who complete one or more of our courses are currently in paid employment or in further education or training.

Check out our website to find out more about the company and read about recent success stories.

Guide Price: Free

Delivery: Classroom
Category: Communications & Personal Development »
Duration: Up to 2 weeks
Qualification: BTEC Level 1 Work Skills and BTEC Level 1 Customer Service

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