Automototive Sales

What topics are covered by the course?

The Fundamentals of the Sales Process
Understanding the customer's Body Language, buying signals and a bit of NLP
Asking the right Open Questions and using 'tie-downs'
Enhancing your listening skills
Effective product demonstrations using Features & Benefits
ABC techniques for closing

Who should attend?

New starters to sales
Experienced sales staff
Fleet sales staff

What will I be able to do on completion?

Improve their conversion rate
Attain higher levels of CSI for the dealership and brand
Add value to the transaction
Increase the GPU

How will I be assessed?

Observation in role play scenarios
Individual paper based assessments
Post course managers de-brief and question paper

Guide Price: 575.00

Delivery: Classroom
Category: Sales Training »
Duration: 2 days
Qualification: No prerequisites

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