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Conflict Management

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Training course summary

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This course will provide you with a range of conflict management techniques. You will gain an understanding of conflict and how we can work to avoid conflict. Learn a wide variety of things, through a combination of reading, interacting with tutors, undertaking research, practical tasks, etc. Develop your ability to manage conflict situations, as a counsellor, manager, supervisor, or simply a concerned person.

Regions:
  • All Areas
Delivery:
  • Distance
Category:
Difficulty:
  • Introductory

Further Details

Duration: 100 hours COURSE STRUCTURE There are eight lessons in this course, as follows: 1. Conflict Management and Anger 2. Listening 3. Negotiation 4. Mediation 5. Facilitation 6. Balance of Power 7. Discussion and Group Work 8. Crisis Analysis and Responses

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