APPRAISALS - Assessing and Improving the Performance of Othe

APPRAISALS - Assessing and Improving the Performance of Others




By the end of the workshop participants will be able to:




Plan, structure and conduct successful performance appraisals


Fully understand the benefits of a positive appraisal


Build skills and confidence to be able to instigate performance improvement as well as identify and develop potential


Provide effective support and development




Workshop Overview




Aims and Objectives of the Appraisal


the purpose of the appraisals


positive appraisal vs. poor or no appraisal


understanding what motivates people


company policies and appraisal documentation




Pre Appraisal


planning and the appraisal process


desired outcome of appraisal for you - for them


separating current performance issues from future development


identifying potential SMART targets


planning the interview


scheduling the meeting and allowing the appraisee to prepare


preparing questions for discussion




The Meeting


choosing the right setting and creating the right environment


following your strategy for the appraisal


skills of running the meeting -time allowed


steering the discussion to achieve objectives


effective use of verbal and non-verbal communication


strategies for improved questioning and active listening


giving, receiving and encouraging feedback


dealing with differing views


assessing and evaluating potential


goal-setting


types of development activities - and identifying the most appropriate


reaching agreement - achieving compromise




After the Meeting


how to monitor progress


actioning commitments made


offering help and support


where you go for advice and assistance