Nursery Sales Assistant
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This course was developed in 1999 in response to a request from a retail nurseryman who was finding it difficult to find staff with appropriate skills. As he put it, job applicants were either over qualified or lacked the basic skills needed: to be able to identify plants, advise customers on their use and to understand some basic sales techniques and procedures. This course covers these basic fundamentals.
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COURSE STRUCTURE
There are five lessons in this course, as follows:
1. Introduction to Plant Identification: Understanding plant classification and pronunciation of plant names.
2. Basic Sales Skills: Determining different types of customers; developing the communication skills to sell, including how to open and close a sale.
3. Caring for Plants: Planting techniques, understanding soils, plant nutrition and pest management.
4. Selecting the Right Plant for the Right Place: How to create different moods using plants.
5. Advising Customers in a Nursery: Developing good communication skills, knowing your product, plant placement.
Course Duration: 100 hours
