Professional Sales

What topics are covered by the course?

By the end of this course each participant will be able to:
Explore your belief system and what stops you from getting sales
Improve your opening of the meeting to create interest, trust and build rapport with the customer
Take a fresh look at developing questions, probing techniques and listening skills to be able to offer the customer the best total solution
Develop interpersonal skills by creating a conversation with the customer to identify needs
Improve the way you handle objections and develop the skills to overcome them
Understand verbal and non verbal behaviours over the phone and face to face
View giving the best total solution from the customer prospective
Improve your closing techniques to clinch the sale
Develop the skill to up sell and look for further opportunities
Respond to customer questions and concerns in a positive manner
Improve the follow up calls to create more sales
Leave the customer with best last impressions of your company

Who should attend?

The course is ideal for those new to sales or more experienced sales people who have never undertaken any formal sales training and may just need a refresher.

What will I be able to do on completion?

Delegates will be able to structure their sales from the planning to the close of sale.

How will I be assessed?

Assessment an ongoing process throughout the course

Group & Charity Discounts are available. We can deliver this course in house if required. This course can be condensed to a one day course if needed.

Guide Price: 495

Delivery: Classroom
Category: Sales Training »
Duration: Two days
Qualification: Certificate of Attendance

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