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Assertiveness at Work

Training Courses

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Training course summary

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Course Objectives: The aim of this course is to enable delegates to use a more confident approach when developing productive working relationships. This Assertiveness at Work training programme defines assertive behaviour, and shows how it can assist in dealing with others and different situations. It encourages delegates to take responsibility for their own development, and enables them to communicate with more confidence and develop positive responses to a wide range of situations. Contents: By the end of this course each delegate will be able to: * Recognise and explain the differences between aggressive, assertive & passive behaviour * Describe the benefits of assertive behaviour * Deal with fear positively * Move from negative to positive ways of thinking & talking * Take control through positive body language techniques * Use an influential style of behaviour for getting ideas accepted * Deal with difficult people in a more confident manner
Regions:
  • All Areas
Delivery:
  • In House
  • Public
Category:
Difficulty:
  • Intermediate

Further Details

Course benefits: * Handling people and situations at work with confidence * Achieving results through improved communication * Resolving issues before they arise as problems * Dealing with sensitive situations * Enhance your own image, self-esteem and confidence Additional information: This course is designed to give delegates the opportunity to learn, practice and receive feedback on the skills and behaviours they want to develop.

Guide price

£235 - £385+VAT per delegate

 

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