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- Distance
- Computer Based
- Online
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Further Details
To achieve the Level 2 NVQ in Business and Administration, you will need to complete two mandatory units and then choose to study three optional units.
Here’s a taste of what each unit covers.
Unit 201: Carry out your responsibilities at work
In this unit you will learn how to communicate effectively, accept responsibility for your own work and its delivery, improve your performance at work and behave in a way that encourages effective working.
Unit 202: Work within your business environment
In this unit you will discover how to work effectively within your organisation, supporting its purpose and values, applying employment rights and responsibilities, respecting diversity and protecting security and confidentiality.
Unit 110 (optional): Ensure your own actions reduce risks to health and safety
This unit shows you how to identify and deal with hazards and risks to health and safety in the workplace.
Unit 203 (optional): Maintain customer relations
In this unit you will learn how to deliver, evaluate and improve services to meet customer needs, whether the customers you deal with are internal or external to the organisation that you work for.
Unit 211 (optional): Organise and support meetings
This unit will help you to prepare for and support meetings in your organisation and assist with follow-up activities.
Unit 214 (optional): Word processing software
This unit shows you how to create and edit text and documents using word processing software, for example, creating mail merged documents, reports and content for web pages.
Unit 215 (optional): Spreadsheet software
In this unit you will learn how to use spreadsheet software for a variety of tasks, such as budgeting and producing tables or graphs.
Unit 216 (optional): Database software
In this unit you will discover how to use software applications to organise and collate related information by modifying databases and creating queries using multiple selection criteria and reports.
Unit 225 (optional): Work effectively with other people
This unit shows you how to work with other people in a way that achieves agreed business goals and objectives.
Guide price
FREE |
