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Building Confidence at Work

Training Courses

Would you like to see more Influencing Skills courses?

Training course summary

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Successful communication is more than just getting your message across – it is about building working relationships that are based on mutual respect and integrity. How then to influence others and achieve your objectives while retaining goodwill and personal values? This course is designed to enable participants to learn the skills that will gain the co-operation of others, consult and involve them, while being clear about your own needs and goals.

Regions:
  • South East England
  • South West England
Delivery:
  • In House
Category:
Difficulty:
  • Introductory

Further Details

What you will learn Identifying different types of behaviours and communicating styles Equality in relationships About personal rights, rights at work and corresponding responsibilities How your self image and preconceptions may affect your behaviour Overcoming negative ‘self-talk’ Influencing skills Definition of ‘influencing’ Behaviour patterns and non-verbal signals Listening and questioning skills Assertiveness techniques Dealing with other people’s behaviour Dealing with your own feelings Giving and receiving feedback, both positive and negative Handling difficult interactions and resolving conflict. Who should attend Anyone who wishes to build up their skills and confidence in their ability to interact with others.

Guide price

£300 per delegate twp day Open course; In-house by arrangement

 

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