Facilitation Skills
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Many groups need to problem-solve, debate an issue, review a situation, or clear the air together, but lack direction or sufficient impartiality to manage the discussion. At these moments they may need a facilitator.
The good facilitator enables a group not dominates it, allowing them to feel they have achieved something together. He or she earns the confidence of the participants, who will trust him or her to lead them appropriately to a beneficial outcome for all. This workshop covers the role and skills of the organisational or group facilitator.
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Further Details
What you will learn:
At the end of the session participants will:
Understand the role of the facilitator
Know how to work with a group to achieve a specific outcome.
Know how to use the five key skills: building & maintaining rapport; active listening & observing; masterly questioning; managing the activity; managing information
Know how to help participants in a group to contribute to the required outcome.
Have learned techniques to assimilate difficult participants into the group’s activities with discretion and assertion.
Who should attend
This workshop would be suitable for trainers or anyone wishing to help a group to achieve an objective together
This Training Course is offered "in house" at the following locations:
York
Stoke on Trent
Bath
Bournemouth
Bristol
Dorchester
Exeter
Plymouth
Swindon
Salisbury
Taunton
Torquay
Brighton
Guildford
Oxford
Portsmouth
Reading
Slough
Southampton
Kingston upon Thames
London SE
London SW
Twickenham
London W
London WC
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
