First Time Manager
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A two-day ILM endorsed programme for first-time managers and team leaders
Overview
This course is suitable for those who are new to a managerial or supervisory role, or who wish to refresh their skills in a current role. It looks at the basic skills of effective people management and how to apply them in real life situations.
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Further Details
What you will learn:
This will include:
Attributes and responsibilities of an effective team leader
Understanding the organisation and how you contribute
How to build a team that work well together
Goal-setting and managing performance
How to be an effective communicator
How to train and develop your staff
Dealing with ‘difficult’ situations – conflict, resistance, stress, sabotage
How to delegate and manage your own time
Action plan – step by step approach to getting it all right
Who should attend
This workshop is suitable for newly-appointed or frontline supervisors
This Training Course is offered "in house" at the following locations:
York
Stoke on Trent
Bath
Bournemouth
Bristol
Dorchester
Exeter
Plymouth
Salisbury
Taunton
Torquay
Brighton
Guildford
Oxford
Portsmouth
Slough
Southampton
Kingston upon Thames
Sutton
London SW
Twickenham
London W
London WC
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
