First Time Manager

A two-day ILM endorsed programme for first-time managers and team leaders

Overview
This course is suitable for those who are new to a managerial or supervisory role, or who wish to refresh their skills in a current role. It looks at the basic skills of effective people management and how to apply them in real life situations.

What you will learn:
This will include:

Attributes and responsibilities of an effective team leader
Understanding the organisation and how you contribute
How to build a team that work well together
Goal-setting and managing performance
How to be an effective communicator
How to train and develop your staff
Dealing with ‘difficult’ situations – conflict, resistance, stress, sabotage
How to delegate and manage your own time
Action plan – step by step approach to getting it all right
Who should attend
This workshop is suitable for newly-appointed or frontline supervisors

York
Stoke on Trent
Bath
Bournemouth
Bristol
Dorchester
Exeter
Plymouth
Salisbury
Taunton
Torquay
Brighton
Guildford
Oxford
Portsmouth
Slough
Southampton
Kingston upon Thames
Sutton
London SW
Twickenham
London W
London WC

Guide Price: £300 per delegate 2 Day Open course; In-house course by arrangement

Delivery: In house
Category: Introduction to Management