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Management is a balancing act – striving to achieve high performance in terms of quantity and quality, customer focus and tight budgeting, continuous improvement and good leadership. There is a danger of trying to achieve it all but failing to achieve any of it.
The Balanced Scorecard is a planning technique that can help to set balanced priorities for customer needs, financial targets, operational excellence and learning and growth. Its clear and practical approach makes it easy to engage staff and report on progress.
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What you will learn:
Participants will learn how to:
Clarify and gain consensus about vision and strategy
Set strategic targets
Create a sound basis for business planning.
Communicate the plan and gain staff commitment
Align resources with business initiatives
Give clarity of goals for day-to-day operations and for monitoring progress
Sustain investment in intellectual and intangible assets
Provide a tool for organisational learning
Who should attend
Managers who want a results-driven approach to business planning
