ISMM Level 3 Certificate in Sales & Marketing

What topics are covered by the course?

The following 5 Units are studied together as composite parts of the Level 3 Certificate. Each may be studied separately and leads to a Level 2 or 3 Award.

Understanding laws and ethics of selling
Prospecting for new business
Understanding influences on buyer behaviour
Preparing and delivering sales presentations
Handling objections and closing sales

Who should attend?

The course is suitable for anyone from any business sector whose job involves winning new business, retaining existing customers and managing customer relationships. This might include:

Account Managers
Sales Consultants
Sales Executives
Business Development Managers
Telesales Personnel
Customer Service Staff
Sales Support Personnel

What will I be able to do on completion?

This course is particularly appropriate for sales professionals who wish to formalise their sales skills, with a view to moving on to sales management positions. The content is sufficiently broad to embrace both goods and services sales, with participants drawn from a wide range of industry sectors.

Assessment is based on work-based project, making the practical application of the course immediate and beneficial to learners and their employers.

How will I be assessed?

Work-based assessment leading to ISMM Level 3 Certificate.

Guide Price: 1299

Delivery: Classroom
Category: Sales Training »
Duration: 11 weeks
Qualification: ISMM Level 3

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