Sales Techniques

What topics are covered by the course?

Many staff get into comfortable habits on the phone and stop pushing themselves. All salespeople that use the phone can constantly improve and this course shows the secrets and strategies of experience telemarketers and telemarketing managers.

Who should attend?

- Field sales people
- Telesales operatives looking to improve their results
- Customer service representatives moving into sales

What will I be able to do on completion?

What will they learn:

- Non-verbal ways of persuasion
- The critical first 7 seconds
- Persistence pays: how to stay with the chase with aggravating
- Motivating yourself to attain the bigger goals
- Alternative methods of obtaining the order
- Projecting your personality
- Smoothing the performance curve
- Sophisticated technique for getting to the decision maker
- Handling the gatekeepers
- Qualifying the appointment: reducing no-shows
- Using voicemail to your advantage
- Negotiating the win-win
- Pareto principle to maximise efficiency

How will I be assessed?

Assessment is an ongoing process throughout the course.

Many staff get into comfortable habits on the phone and stop pushing themselves. All salespeople that use the phone can constantly improve and this event shows the secrets and strategies of experience telemarketers and telemarketing managers.

Guide Price: Please contact us for a free no obligation quote on 0844 335 8882


Eastleigh
Bristol
Coley
Swindon
Leeds
Cardiff
Manchester
Sandiacre
Edinburgh
Broomhill
Delivery: Classroom
Category: Sales Training »
Duration: 1 Day
Qualification: In house qualification

Search for sales training courses in