A+ Certification: Electives

What topics are covered by the course?

Aim
This five-day practical “hands-on” course will teach support newcomers the essentials of installing and troubleshooting all types of PC hardware. On course completion, students will be able to:
- Describe PC support industry job roles.
- Manage Windows using command line tools and edit the Registry.
- Use Remote Tools to deploy, maintain, optimise, and troubleshoot systems.
- Use tools to recover or restore a damaged installation.
- Configure and troubleshoot local network and wireless connections.
- Configure and manage users, groups, and shared resources.
- Configure and secure internet connections and web browser software.
- Perform preventative maintenance using approved tools and products.
- Assemble, disassemble, and upgrade PC and notebook components.
- Configure and update BIOS/CMOS.
- Troubleshoot, optimise, and upgrade hardware.
- Troubleshoot and maintain printers and scanners.

The course consists of two volumes, with a study volume, a companion volume, notes and review questions, exam objectives mapping, exam information, answers to review questions, and a comprehensive glossary.

Who should attend?

This course is intended for students wishing to qualify with CompTIA A+ Certification for PC Support Professionals. It is also suitable for students wanting to improve their skills in PC support and administration.

What will I be able to do on completion?

PC hardware. On course completion, students will be able to:
- Describe PC support industry job roles.
- Manage Windows using command line tools and edit the Registry.
- Use Remote Tools to deploy, maintain, optimise, and troubleshoot systems.
- Use tools to recover or restore a damaged installation.
- Configure and troubleshoot local network and wireless connections.
- Configure and manage users, groups, and shared resources.
- Configure and secure internet connections and web browser software.
- Perform preventative maintenance using approved tools and products.
- Assemble, disassemble, and upgrade PC and notebook components.
- Configure and update BIOS/CMOS.
- Troubleshoot, optimise, and upgrade hardware.
- Troubleshoot and maintain printers and scanners.

How will I be assessed?

Assessment is an ongoing process throughout the course.

Introduction
This course (when completed in conjunction with “A+ Certification: Essentials”) will prepare students to take one of the A+ Certification Elective exams, for the objectives released in September 2006.
Prerequisites
Students should have successfully completed the “A+ Essentials” course or have previous experience in PC support. You should have the following skills and knowledge before starting this course:
- Identify types and characteristics of PC components, including motherboard, CPU, memory, and storage, input, and output devices
- Install and configure basic peripheral devices
- Identify types and characteristics of portable computers
- Install and configure Microsoft Windows 2000 and Microsoft Windows XP
- Perform basic PC maintenance and troubleshooting
- Understand fundamental principles of securing IT systems and working safely
- Understand fundamental principles of implementing LANs and internet access

Course Outline

Module 1: PC Support Industry

Module 2: Configuring and Troubleshooting the OS

Module 3: Network Support

Module 4: PC Maintenance and Troubleshooting

Guide Price: Lowest Price Guaranteed, please contact us for a free no obligation quote.

Delivery: Classroom
Category: IT & Computer »
Duration: 5 days
Qualification: In house qualification

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