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Successful Negotiations

Training Courses

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Training course summary

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- Get to ‘Yes’ when the other person syas 'No'. Arm yourself with effective negotiating skills that prevent stubborn haggling and ensure mutual problem solving – the key to long-term business relationships and maximising income and profit margins. You will learn how to: • Be more efficient and successful negotiators giving clear benefits to your business and its bottom line • Understand the process of negotiation and what makes negotiations work • Assess and control negotiation situations • Search for and understand the other party’s interests • Understand the true messages behind the words and actions of others • Adapt and apply different negotiation techniques • Listen actively and ask the right questions • Develop strategies to deal with difficult people • Adapt a collaborative approach to build trust, rapport and long-term gain.

Regions:
  • London
Delivery:
  • Public
Category:
Difficulty:
  • Intermediate

Further Details

Who this course is for: All client facing staff that need to negotiate as part of their role, or those who deal with suppliers. It is also ideal for sales people new to their roles and managers who want to refine their skills. The Course Details: • 1 day • 9.30am-5.00pm • 23 April and 15 July 2008 • At The IPA, 44 Belgrave Square, London SW1 • 12 delegates maximum • Certificates • £395 plus VAT • Coffee, tea and lunch included • Map, transport information, workshop agenda and joining instructions for all delegates • Advice on over-night stay available

Guide price

£395 plus VAT per delegate

 

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