Successful Negotiations
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- Get to Yes when the other person syas 'No'.
Arm yourself with effective negotiating skills that prevent stubborn haggling and ensure mutual problem solving the key to long-term business relationships and maximising income and profit margins.
You will learn how to:
Be more efficient and successful negotiators giving clear benefits to your business and its bottom line
Understand the process of negotiation and what makes negotiations work
Assess and control negotiation situations
Search for and understand the other partys interests
Understand the true messages behind the words and actions of others
Adapt and apply different negotiation techniques
Listen actively and ask the right questions
Develop strategies to deal with difficult people
Adapt a collaborative approach to build trust, rapport and long-term gain.
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Further Details
Who this course is for:
All client facing staff that need to negotiate as part of their role, or those who deal with suppliers. It is also ideal for sales people new to their roles and managers who want to refine their skills.
The Course Details:
1 day
9.30am-5.00pm
23 April and 15 July 2008
At The IPA, 44 Belgrave Square, London SW1
12 delegates maximum
Certificates
£395 plus VAT
Coffee, tea and lunch included
Map, transport information, workshop agenda and joining instructions for all delegates
Advice on over-night stay available
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
