Complete Supervision Skills

Price is per course but we can provide for individual delegates.
A supervisor, is the key link between management and
the rest of the operational workforce, and they must
perform functions of both communicating management
messages to staff, and ensuring those staff meet their
performance targets.
Different people have different meanings to the term
Supervision. It should be seen as a supportive,
combined part of the line-management process, where
the employees are encouraged to examine and review
their work in an atmosphere of trust and mutual respect.
It’s also an essential component in quality assurance
with a direct impact on service delivery – so sometimes
the behaviour and attitudes of individuals in the
workforce need to be challenged.
Supervisors are required to combine their management
and supervision role with demanding operational
responsibilities. Effective supervision and management
can often make the difference between commonly
advantageous and constructive involvement, and an
experience that is less than satisfactory for both parties.
Effective Supervision Skills Training is effective
throughout working experiences across the range of
public service organisations – whether based in the
community, voluntary or statutory sectors. It offers a
comprehensive training package, focusing on the tasks
and performance of the worker while simultaneously
building and maintaining the essential supervisory
relationship.