Further Details
Course Syllabus:
Performance Management:
* how to set a performance agreement
* how to set a performance plan
* how to monitor performance
* how to review job understanding.
Contracts of Employment:
* basic principles of managing a contract
* forming a contract
* laws that affect contracts
* benefits of forming contracts.
Equal Opportunities:
* managing Equal Opportunities
* the Law and discrimination
* equality of employment.
Disciplinary Management:
* managing a grievance
* distinguish between conduct and capability
* identify fair reasons for dismissal
* following a logical process.
Categorising Conduct:
* categorising conduct issues
* taking appropriate action.
Managing Assertiveness:
* handling aggressive behaviour more effectively
* taking responsibility for your own behaviour
* recognising assertive / non assertive / and aggressive behaviour AIM.
Guide price
£70.00; inc ASET registration and tutorial support |
