Managing Performance (Skills Course) ASET Level 1
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A Distance Learning Course of 1 Lesson.
Course Description:
This course aims to introduce people to the key principles of managing performance and how to handle Employee Relations matters in a professional and proactive manner.
The course offers the essential knowledge and skills required to ensure performance is managed effectively and efficiently.
At the end of the course, students will be able to:
* Understand how to set and monitor performance targets.
* Describe employment contracts, the legal requirement for contracts and the benefits for employers and employees.
* Describe equal opportunities legislation and how to put these into practice.
* Understand the principles and good practice of managing discipline and dismissal.
* Be able to take the appropriate action when dealing with conduct related matters.
* Deal effectively with aggressive and assertive conduct.
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Further Details
Course Syllabus:
Performance Management:
* how to set a performance agreement
* how to set a performance plan
* how to monitor performance
* how to review job understanding.
Contracts of Employment:
* basic principles of managing a contract
* forming a contract
* laws that affect contracts
* benefits of forming contracts.
Equal Opportunities:
* managing Equal Opportunities
* the Law and discrimination
* equality of employment.
Disciplinary Management:
* managing a grievance
* distinguish between conduct and capability
* identify fair reasons for dismissal
* following a logical process.
Categorising Conduct:
* categorising conduct issues
* taking appropriate action.
Managing Assertiveness:
* handling aggressive behaviour more effectively
* taking responsibility for your own behaviour
* recognising assertive / non assertive / and aggressive behaviour AIM.
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
