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Effective Telesales 1 -Day Workshop

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Training course summary

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Did you know? That a prospect forms a solid opinion of us within 10-12seconds of hearing our voice? Or the first objection we hear from our prospect is usually not a “real” objection simply a knee jerk response as they weren’t expecting our call or we attempted to close without having probed their requirements fully? This workshop is designed to equip the participant with practical ways to capitalise on such facts and create opportunities throughout the business development call process to get to “Yes!” Aims and Objectives  Increased conversion levels/ appointment ratios  Minimise call resistance  Getting to Decision Makers

Regions:
  • South West England
Delivery:
  • Public
Category:
Difficulty:
  • Not applicable

Further Details

Content: Adopting the right behaviour and mindset for effective business development Opening the call Qualifying through effective probing Presenting features and making benefit laden statements Handling objections using field tested techniques Closing the sale Places available: Bristol: 20th November 2007

Guide price

£199.00 per peson

 

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