Successful Negotiations 1 or 2 day workshops
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Successful Negotiations - Get to Yes when the other person says No.
Arm yourself with effective negotiating skills that prevent stubborn haggling and ensure mutual problem solving the key to long-term business relationships and maximising income and profit margins.
You will learn how to:
Be more efficient and successful negotiators giving clear benefits to your business and its bottom line
Understand the process of negotiation and what makes negotiations work
Assess and control negotiation situations
Search for and understand the other partys interests
Understand the true messages behind the words and actions of others
Adapt and apply different negotiation techniques
Listen actively and ask the right questions
Develop strategies to deal with difficult people
Adapt a collaborative approach to build trust, rapport and long-term gain.
Who this course is for:
All client facing staff that need to negotiate as part of their role, or those who deal with suppliers. It is also ideal for sales people new to their roles and managers who want to refine their skills.
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This course can be adapted and developed for client requirements using specific negotiation scenarios that are directly relevant to situations faced. Using background information and case studies this proves to be highly effective.
