Maximising Inbound Sales Calls - 90 Minute Bite Sized Training Course

What topics are covered by the course?

- Greeting the caller positively
- Asking the right questions
- Giving information that ‘sells’
- Asking for the business
- Skills practice

Who should attend?

Anyone seeking to develop their customer service and sales skills.

What will I be able to do on completion?

- Greeting the caller positively
- Asking the right questions
- Giving information that ‘sells'
- Asking for the business
- Skills practice

How will I be assessed?

Not applicable

This 90 minute training course can be adapted for delivery over a 1-day duration.

All our 90 minute training courses can be blended together to create tailored training to meet your specific needs.

Related sessions include...
- Establishing Customer Needs
- Presenting Your Product or Service
- Handling Objectives

Guide Price: Please contact us for details

Delivery: In house
Category: Telesales »
Duration: 90 Minutes
Qualification: n/a

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