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Dealing with Difficult Situations (Ref: CS16)

Training Courses

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Training course summary

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This interactive course has been designed to help delegates who are required to support individuals in a variety of situations. There is emphasis throughout the day on communicating difficult news whatever the situation. By understanding how people react to bad news, delegates will be able to practice techniques such as empathy and coaching in order to support the individual through difficult or sensitive issues.

Regions:
  • Wales
Delivery:
  • In House
  • Public
Category:
Difficulty:
  • Introductory

Further Details

One training day: 9.30 a.m. – 4.30 p.m. (9.15 arrival & coffee) Lunch and refreshments provided. (Open courses only) Why not give us a call to discuss how we may be able to help on: 01656 657788 or email info@synergy-ts.com

Guide price

£139 + vat (discounts for multiple bookings)

 

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