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Handling Customer Complaints Effectively (Ref: CS09)

Training Courses

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Training course summary

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Helps delegates develop the professional interpersonal and communication skills required to deal with complaints with confidence. Delegates will learn the communication skills needed to respond to customer complaints in a positive manner.

Regions:
  • Wales
Delivery:
  • In House
  • Public
Category:
Difficulty:
  • Introductory

Further Details

One training day: 9.30 a.m. – 4.30 p.m. (9.15 arrival & coffee) Lunch and refreshments provided. (Open courses only) Why not give us a call to discuss how we may be able to help on: 01656 657788 or email info@synergy-ts.com

Guide price

£139 + vat (discounts for multiple bookings)

 

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