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Handling Clients Effectively over the Telephone (Ref: CS08)

Training Courses

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Training course summary

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Helps delegates develop the professional interpersonal and communication skills required to deal with clients over the telephone with confidence. Delegates will learn the communication skills required to control calls and gain facts, sounding confident, managing difficult situations and how to say no constructively.

Regions:
  • Wales
Delivery:
  • In House
  • Public
Category:
Difficulty:
  • Introductory

Further Details

One training day: 9.30 a.m. – 4.30 p.m. (9.15 arrival & coffee) Lunch and refreshments provided. (Open courses only) Why not give us a call to discuss how we may be able to help on: 01656 657788 or email info@synergy-ts.com

Guide price

£139 + vat (discounts for multiple bookings)

 

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