Further Details
Unit 1 Roles and Responsibilities
Role and Responsibilities
Patrolling
Access Control
Searching
Security and Emergency Systems
Fire Awareness
Health and Safety
The Law
Emergencies
Customer Care and Social Skills
Communications and Reporting
Unit 2 Communication and Conflict Management
Introduction to Communication Skills and Conflict Management
Self Awareness
Avoiding Conflict
Effective Communication and Customer Service Skills
Recognising High Risk Conflict
Resolving Conflict
Learning from Conflict
Guide price
£179 |
