ITIL Business Relationship Management

This course is suitable for individuals who have an interest in Business Relationship Management. The course provides a holistic look into the many roles and responsibilities required to allow the effective management of the relationship between the Business/Customer and the IT providers of service. The roles discussed are based on the ITIL (Information Technology Infrastructure Library)® v3 framework. ITIL® is non prescriptive guidance which outlines good practice methods for designing and operating processes that allow the achievement of effective service management.

CourseMonster tracks ITIL training and can notify you when the next ITIL course is available in your area. Contact us for more details.