Emotional Intelligence at Work
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| Social Style Certification Course- Windsor (nr Slough) 17/18 June 2012 |
Organisations of all sizes are increasingly recognising the key role that 'Emotional Intelligence' (EQ) has in the effectiveness of the organisation at all levels. Managers and team leaders are required to fulfil a much broader remit - not just to have technical or specialist expertise, but also to have a range of personal attributes and abilities; team members need to be able to co-operate and to work effectively with their colleagues and managers; and front-line staff need to be able to deal professionally with difficult/stressful situations with customers and suppliers.
This course will equip delegates with the skills and knowledge for the practical application of Emotional Intelligence in the workplace, including: Self-awareness, Self-management, Motivation, Empathy and Social Competence. It will help delegates to understand themselves and others better, and will give an insight into how to build productive and professional relationships at work.
It is recommended for anyone who would like to learn how emotions affect performance at work, and how to use practical but effective strategies to manage emotions in difficult situations.
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Further Details
"This course has really changed my perception of what it takes to be successful at work - thank you so much!"
“It was extremely interesting and thought provoking, but it was also very practical, and helped to generate lots of ideas that will apply to almost any situation at work.”
“Excellent – this is the foundation of any individual's success. Where have we been without understanding and applying EQ?”
“Brilliant – I would strongly recommend this course to anyone who doesn't work in a bubble..."
Please email us to request a more detailed course outline, or to reserve one or more places.
For details of scheduled dates in Central London, please visit our website: http://www.h2training.com/training/open-courses/emotional_intelligence_course.html
This Training Course is taught in classrooms in the following locations:
London EC
London N
London NW
London WC
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
