Assertive Communication for Women
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In order to achieve maximum potential, individuals need to develop an ability to communicate clearly and effectively. This requires a high level of self-awareness and sensitivity to the impact of their behaviour on others - as well as an ability to respond confidently and professionally in a range of situations, including those that are difficult or stressful.
This course will enable delegates to develop specific communication techniques which will be invaluable in a wide range of workplace situations. It will cover the three main categories of behaviour within the assertiveness model: passive, aggressive and assertive and will give the opportunity to develop skills in dealing confidently and professionally with colleagues, suppliers and customers. The course will use self-analysis tools and practical examples, and will explore how you can become more assertive from a female perspective.
It is particularly recommended for women who would like to fulfil their potential at work, and/or would like to improve their confidence to deal more effectively within a range of different situations at work.
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Further Details
"I wanted to find out more about my assertiveness, ways to build my confidence and how to manage conflict/difficult situations. This course more than met my objectives!"
“This course provided a good breakdown of what it means to be assertive and gave good practical advice about how I can change at work.”
“It was very helpful to discuss approaches from the past and how to improve on these in future”
“A very practical and useful course – I will try hard to follow the action points and tips on a daily basis"
Please email us to request a more detailed course outline, or to reserve one or more places.
For details of scheduled dates in Central London, please visit our website: http://www.h2training.com/training/open-courses/assertive_communication_course.html
This Training Course is taught in classrooms in the following locations:
London EC
London N
London NW
London WC
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
