Communicating with Impact (1 day)

Learning how to communicate with others is one of the most valuable and transferable skills to have. In order to influence the thinking and behaviour of others, you need to communicate confidently, build a relationship and remain assertive even when pressurised. This course is designed to enable you to be more confident, influential and communicative in any situation, through recognising the link between your communication skills and the impact they have on others. This course also includes the skills of negotiation, handling conflict and dealing with difficult people.

This programme is run in an interactive and participative way. New learning will be introduced within a series of tasks enabling participants to consolidate new skills through practical application, as well as reflecting upon their experiences on their own and in small groups.

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