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Effective writing for technical staff training course

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Training course summary

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Many technical staff know their subject matter in detail, but find it difficult to communicate information to a non-technical audience. They find this reflects both on them and their organisation. This course is has been developed specifically for such people. The course is aimed at technical staff who have been tasked with producing documentation. It explains how to communicate information clearly, concisely and correctly to a non-technical audience. Sessions include: • General writing principles and best practice writing styles and techniques; • Understanding how to use punctuation and grammar; • Developing knowledge of design and layout techniques; • Understanding the importance of navigation tools in documents; • Avoiding silly mistakes through proofreading documentation; • Learning some of the advanced features of Microsoft Word that are relevant to the production of user documentation. The course is a combination of class-room teaching and practical exercises carried out under guidance.
Regions:
  • All Areas
Delivery:
  • In House
  • Public
  • Computer Based
Category:
Difficulty:
  • Not applicable

Further Details

Duration One day. Course objectives To show how to communicate information clearly, concisely and correctly to a non-technical audience. Who should attend? Technical and managerial staff in the IT industry that produce documents for end users and non-IT personnel. Courseware and certification Delegates receive comprehensive courseware to refer to throughout the course, and to use as a refresher following the course. Delegates are also issued with a certificate confirming they have attended and successfully completed the course. After course support Delegates are entitled to 30 days email support from Armada to help with any post-training issues.

Guide price

On-demand: £550 + VAT for the first delegate, plus £100 + VAT per subsequent del

 

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