An excellent course for anyone involved in customer service or with a customer-facing role – whether on the phone or in person. Customer loyalty is one of the most important issues facing businesses today.
Delegates will develop the personal and professional skills required and learn how to increase customer satisfaction by identifying customer needs, and opportunities to deliver them.
One training day: 9.30 a.m. – 4.30 p.m. (9.15 arrival & coffee)
Lunch and refreshments provided. (Open courses only)
Why not give us a call to discuss how we may be able to help on:
01656 657788 or email info@synergy-ts.com
Guide price
£139 + vat (Discounts available for multiple bookings)
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Terms of use