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Effective Telephone Skills (Ref: CS07)

Training Courses

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Training course summary

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Useful for developing or refreshing the techniques and skills necessary to make and receive calls effectively and professionally on the telephone. The course has been designed to help staff, in any role or department, to handle calls professionally. They will learn the importance of responding in a prompt, friendly manner to create the right impression.

Regions:
  • Wales
Delivery:
  • In House
  • Public
Category:
Difficulty:
  • Introductory

Further Details

One training day: 9.30 a.m. – 4.30 p.m. (9.15 arrival & coffee) Lunch and refreshments provided. (Open courses only) Why not give us a call to discuss how we may be able to help on: 01656 657788 or email info@synergy-ts.com

Guide price

£139 + vat (Discounts available for multiple bookings)

 

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