Further Details
Course Presenter
Dr John Wilson, Independent Consultant and Researcher
Course Content
This will be an intensive day filled with a wide range of strategies and tactics for achieving higher levels of performance from existing resources. It will systematically consider each of the stages of the KM cycle (vision and search, generation, acquisition, capture, transformation, transfer, application) and assess how they relate to the organisational performance.
Vision and Search
Vision and gap analysis
Identify new sources of technology and ideas
Explore creativity, innovation and idea mapping
Generation, Acquisition and Capture
Investigate the nature of communication throughout the organisation
Understand the nature of tangible and intangible assets
Protect and secure knowledge
Use information and communication technologies to facilitate the Knowledge Management process
Use customer relationship management processes to enhance strategic learning
Use the supply chain as a source of innovation and creativity
Transformation and Transfer
Develop communities of practice
Mine tacit / hidden skills and make them explicit so that they can be applied throughout the organisation
Develop hard and soft skills to enhance Knowledge Management
Develop a climate of trust in the organisation
Application
Develop a checklist which can be used to assess the extent and quality of knowledge management within your organisation
Develop individual, group and organisational Knowledge Management strategies
Develop a Knowledge Management framework to be implemented in your organisation
Guide price
£345 |
