Assertiveness
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Assertiveness is commonly misunderstood to be similar or the same as aggression. It is neither. It is an attitude of mind, a choice of behaviour and a set of values. What does it mean in today’s business world? It means getting results the right way, with honesty, integrity and openness. It is about working in partnerships and building healthy, sustainable working relationships.
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Further Details
Typical areas covered:
•What is Assertiveness? What is it not?
•What are the alternatives
•The grey areas between ‘yes’ and ‘no’
•How anyone can achieve it…instantly
•Assertive body language and other non-verbal behavior
•Self-assessment diagnostic questionnaire
•Self-communication…give yourself permission to assert
•Strategy for personal assertiveness
There are many more areas and each one can be adapted to your particular need.
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
