Challenging Behaviour
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This 3 hour course is appropriate for Managers, Supervisors, Carers and Support staff working in any Health and Social Care environment.
It is an introductory programme that would be beneficial to all staff who have not accessed training on Challenging Behaviour in the past or to refresh previous training.
Learning Outcomes:
Delegates will:
1. Be aware of the effects of Challenging Behaviour on staff, service users and the Business.
2. Be aware of any relevant legislation concerning a safe working environment.
3. Identify categories of Challenging Behaviour.
4. Identify causes of Challenging Behaviour.
5. Identify strategies for dealing with Challenging Behaviour.
6. Be aware of the need for reporting and recording of incidents.
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Further Details
The term "Challenging Behaviour" is intended to remove the negative view of the client - the difficulty lies NOT with the client, but with the challenge their behaviour presents to you and those around them.
Course Content:
1. Negative effects of Challenging Behaviour.
2. Legislation.
3. Categories of Challenging Behaviour.
4. Causes of Challenging Behaviour.
5. Signs of impending conflict.
6. Assessing Risk of Violence.
7. Dealing with Challenging Behaviour.
8. De-escalation techniques.
9. Reporting and recording.
10. Staff support.
11. Deprivation of libert.
The course contains group discussions where delegates can develop strategies for identifying causes of and managing Challenging Behaviour.
Numbers on the course are limited to 20 candidates to allow for group exercises and discussions.
Course handouts are provided. Certificates will be issued and provide evidence towards City & Guilds Diplomas in Health & Social Care Levels 2 and 3.
This Training Course is offered "in house" at the following locations:
Chester
Huddersfield
Liverpool
Manchester
Warrington
Cambridge
Colchester
Derby
Doncaster
Ipswich
Leicester
Nottingham
Norwich
Peterborough
Sheffield
Birmingham
Coventry
Stoke on Trent
Telford
Dudley
Hereford
Northampton
Worcester
Walsall
Wolverhampton
Shrewsbury
Bath
Bournemouth
Bristol
Dorchester
Gloucester
Swindon
Salisbury
St. Albans
Brighton
Chelmsford
Canterbury
Guildford
Hemel Hempstead
Luton
Milton Keynes
Oxford
Portsmouth
Reading
Redhill
Stevenage
Slough
Southampton
Southend on Sea
Tonbridge
Bromley
Croydon
Dartford
London E
London EC
Enfield
Harlow
Ilford
Kingston upon Thames
London N
London NW
Romford
London SE
London SW
Twickenham
Southall
London W
London WC
Watford
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
