Further Details
Course content:
Managing conflict self-assessment
Understand what constitutes conflict and that it is inevitable.
Have an awareness of what causes conflict.
Realise that conflict can be both positive and negative.
Understand what skills and qualities are required to manage conflict effectively.
Assess you own conflict management style and have an awareness of others.
Tips for managing conflict.
Practise conflict management skills through role-play.
Personal development plan/Continuing professional development.
Guide price
450 GBP & Expenses |
