Assertiveness
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Course overview:
The aim of this workshop is to develop your knowledge and skill in assertiveness. You will explore the differences between passive, assertive, manipulative and aggressive behaviours and, with tips on how to be more assertive, learn how to say NO confidently, without feeling guilty.
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Further Details
Course content:
Assertiveness self-assessment.
Understand what is meant by assertiveness.
Be able to recognise and differentiate between passive, assertive, manipulative and aggressive behaviours.
Have an awareness of transactional analysis.
Tips for developing your assertiveness.
Practise assertiveness skills through role-play.
Personal development plan/Continuing professional development.
This Training Course is offered "in house" at the following locations:
Colchester
Derby
Llandudno
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
