Find Courses Find Providers Providers - Promote Your Courses About Us

ITIL IT Service Managers Course

Training Courses

Would you like to see more IT Infrastructure Library courses?

Training course summary

Sponsored links

Learn how to apply, manage and analyse ITIL processes in this intensive Pink Elephant program. Case studies, exercises, practical homework assignments and best practice teachings are used to teach the skills needed to attain the highly sought-after Manager’s Certificate In IT Service Management. The instructors draw upon ITIL’s Service Delivery and Service Support books. ITIL knowledge, experience and newly acquired insight are applied to various case studies allowing the participants to develop an understanding of the application of these best practices in a real-world environment.

Regions:
  • All Areas
Delivery:
  • In House
  • Public
Category:
Difficulty:
  • Advanced

Further Details

This course is broken into modules. Firstly a virtual orientation, which is an introductory email from the course director. The delegates must then attend a 5 day IT Service Support and 5 day IT Service Delivery course. This is followed by a 1 day Revision Day and culminates in 2 x 3 hour written exam papers. If successful the candidates will be awarded the Managers Certificate: IT Service Managment.

Guide price

£3120

 

Sponsored links

Interested in this course?

 

 
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Terms of use
Website design by Brit-net