ISO20000 Service Quality Management Foundation (SQMF) is 3-day instructor-led course which is focused on Quality Management within the context of ISO/IEC 20000, the International Standard for IT Service Management.
Leads to the EXIN accredited Service Quality Management Foundation Certificate
There are no formal pre-requisites for this course, however it would be highly beneficial for candidates to have obtained the Foundation Certificate in IT Service Management to provide added context for this course subject matter.
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Terms of use