Sales Fundamentals
Sponsored links
SALES FUNDAMENTALS from Base2
1 day
This workshop will introduce participants to a basic sales process and provide some basic sales tools.
These can be used to seal the deal, no matter what the size of the sale
| Delivery: |
|
| Regions: |
|
| Category: |
Further Details
1 Getting Started
Icebreaker
Ground rules
The parking lot
Workshop objectives
Action plans and evaluation forms
2 Understanding the Talk
Types of Sales
Common Sales Approaches
Glossary of Common Terms
3 Getting Prepared to Make the Call
Identifying Your Contact Person
Performing a Needs Analysis
Creating Potential Solutions
4 Creative Openings
A Basic Opening for Warm Calls
Warming up Cold Calls
Using the Referral Opening
5 Making Your Pitch
Features and Benefits
Outlining Your Unique Selling Proposition
The Burning Question That Every Customer Wants Answered
6 Handling Objections
Common Types of Objections
Basic Strategies
Advanced Strategies
7 Sealing the Deal
Understanding When its Time to Close
Powerful Closing Techniques
Things to Remember
8 Following Up
Thank-You Notes
Resolving Customer Service Issues
Staying in Touch
9 Setting Goals
The Importance of Sales Goals
Setting SMART Goals
10 Managing Your Data
Choosing a System that Works for You
Using Computerized Systems
Using Manual Systems
11 Using a Prospect Board
The Layout of a Prospect Board
How to Use Your Prospect Board
A Day in the Life of Your Board
12 Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluation
This Training Course is taught in classrooms in the following locations:
Newcastle
Sunderland
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
