Human Resource Management

1 Getting Started
• Icebreaker
• Ground rules
• The parking lot
• Workshop objectives
• Action plans and evaluation forms

2 A History of Human Resources
• A Brief History
• What is Human Resources Today?

3 The Interview Process
• The General Format
• Types of Questions
• Do’s and Don’ts

4 Employee Orientation
• The Orientation Process
• The Role of Management and the Role of Human Resources
• Tips and Tricks

5 Following Up with New Employees
• Daily Checklist for the First Week
• Following Up at the End of the Week
• Weeks and Months Later

6 Workplace Safety
• Understanding Your Role and Responsibilities
• Understanding Local Rules
• Understanding Industry-Specific Rules

7 Dealing with Harassment And Discrimination
• Defining Harassment
• Types of Workplace Discrimination
• A Manager’s Responsibility
• An Employer’s Responsibility

8 Workplace Violence
• Defining Violence
• A Manager’s Responsibility
• An Employer’s Responsibility

9 Managing Employee Performance
• Choosing the Time and Place For Feedback
• Types of Employee Appraisals
• Using the Feedback Sandwich
• Encouraging Growth and Development

10 Disciplining Employees
• Understanding Your Role
• Understanding Your Choices
• Having the Meeting
• Following Up

11 Terminating Employees
• Documenting Events
• Preparing for the Decision
• Making the Decision
• Communicating the Decision

12 Wrapping Up
• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations