Anger Management
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ANGER MANAGEMENT from Base2
1 day
It was once said, In this world nothing can be said to be certain, except death and taxes. We would add a third item to his list: anger.
Everyone experiences anger so it is important to have constructive approaches to manage it effectively.
This workshop will help teach participants how to identify their anger triggers and what to do when they get angry.
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Further Details
1 Getting Started
Icebreaker
Ground rules
The parking lot
Workshop objectives
Action plans and evaluation forms
2 Understanding Anger
The Cycle of Anger
Understanding Fight or Flight
Common Myths About Anger
3 Dos and Donts
Unhelpful Ways of Dealing with Anger
Helpful Ways of Dealing with Anger
4 Gaining Control
A Word of Warning
Using Coping Thoughts
Using Relaxation Techniques
Blowing off Some Steam
5 Separate the People from the Problem
Objective vs. Subjective Language
Identifying the Problem
Using I Messages
6 Working on the Problem
Using Constructive Disagreement
Negotiation Tips
Building Consensus
Identifying Solutions
7 Solving the Problem
Choosing a Solution
Making a Plan
Getting it Done
8 A Personal Plan
Understanding Hot Buttons
Identifying Your Hot Buttons
A Personal Anger Log
9 Empowering Yourself
Being Assertive
Resolving Conflict
Building Consensus
Making Decisions
10 The Team of Two
Working with Your Manager
Influencing Skills
What to Do in Sticky Situations
11 Taking Care of Yourself
Ergonomics
Stress Management
Dealing with a Heavy Workload
12 Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
This Training Course is taught in classrooms in the following locations:
Newcastle
Sunderland
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
