Motivating Employees

1 Getting Started
• Icebreaker
• Ground rules
• The parking lot
• Workshop objectives
• Action plans and evaluation forms

2 A Psychological Approach
• Herzberg's Theory of Motivation
• Maslow's Hierarchy of Needs
• The Two Models and Motivation

3 Object-Oriented Theory
• The Carrot
• The Whip
• The Plant

4 Using Reinforcement Theory
• A History of Reinforcement Theory
• Behaviour Modification in Four Steps
• Appropriate Uses in the Workplace

5 Using Expectancy Theory
• A History of Expectancy Theory
• Understanding the Three Factors
• Using the Three Factors to Motivate in the Workplace

6 Personality’s Role in Motivation
• Identifying Your Personality Type
• Identifying Others’ Personality Type
• Motivators by Personality Type

7 Setting Goals
• Goals and Motivation
• Setting SMART Goals
• Evaluating and Adapting

8 A Personal Toolbox
• Building Your Own Motivational Plan
• Encouraging Growth and Development
• Getting Others to See the Glass Half-Full

9 Motivation On the Job
• The Key Factors
• Creating a Motivational Organization
• Creating a Motivational Job

10 Addressing Specific Morale Issues
• Dealing with Individual Morale Problems
• Addressing Team Morale
• What To Do When the Whole Company is De-Motivated

11 Keeping Yourself Motivated
• Identifying Personal Motivators
• Maximizing Your Motivators
• Evaluating and Adapting

12 Wrapping Up
• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations