Coaching & Mentoring
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COACHING AND MENTORING – from Base2
– 1 day
The Coaching And Mentoring course focuses on how to better coach your employees to higher performance.
Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.
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Further Details
1 Getting Started
• Icebreaker
• Ground rules
• The parking lot
• Workshop objectives
• Action plans and evaluation forms
2 Defining Coaching and Mentoring
• What is Coaching?
• What is Mentoring?
• Introducing the GROW Model
3 Setting Goals
• Goals in the context of GROW
• Identifying Appropriate Goal Areas
• Setting SMART Goals
4 Understanding the Reality
• Getting a Picture of Where You Are
• Identifying Obstacles
• Exploring the Past
5 Developing Options
• Identifying Paths
• Choosing Your Final Approach
• Structuring a Plan
6 Wrapping it All Up
• Creating the Final Plan
• Identifying the First Step
• Getting Motivated
7 The Importance of Trust
• What is Trust?
• Trust and Coaching
• Building Trust
8 Providing Feedback
• The Feedback Sandwich
• Providing Constructive Criticism
• Encouraging Growth and Development
9 Overcoming Roadblocks
• Common Obstacles
• Re-Evaluating Goals
• Focusing on Progress
10 Reaching the End
• How to Know When You’ve Achieved Success
• Transitioning the Coachee
• Wrapping it All Up
11 How Mentoring Differs from Coaching
• The Basic Differences
• Blending the Two Models
• Adapting the GROW Model for Mentoring
• Focusing on the Relationship
12 Wrapping Up
• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations
This Training Course is taught in classrooms in the following locations:
Newcastle
Sunderland
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
