Assertiveness Skills - Affirm Yourself Confidently (2 days)
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Being assertive is an essential life-skill. This course is designed to develop assertiveness in a positive and effective way. Here we share practical and highly effective techniques for dealing with aggressive behaviour, difficult people, and tricky situations.
Upon completion of this programme you will be able to
* Evolve passive or aggressive behaviour into assertive communication
* Apply assertiveness techniques to say “no” positively
* Protect your own physical and psychological space whilst not invading the space of others
* Handle even the most difficult people effectively
* Practice assertion in difficult & complex situations
* Build self assurance
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Who is it for?
This course is designed for people working across all disciplines who need to improve assertiveness skills. The programme content will benefit delegates who want to become more self-assured and to use assertion to their advantage. It will also particularly benefit those who are concerned about coming across as being to direct or dominant.
